Picking up Your DL389
Since our office is run by only a few people and much of what we do is remote, our office is run remotely and not open to the public, so pick up is available only by appointment.
Appointments for pick up are usually available between the hours of 7pm to 9 pm Wednesday and Thursday evening and 2-4pm Friday, Saturday and Sunday. If these days/times do not work for you, please let us know what does, and we will let you know if we are able to make it work or not.
We are NOT available for the whole timeframe so let us know at what time you will arrive within the given timeframe when arranging pick up. if you do not receive confirmation of your appointment, there may be no one available to meet you, so please wait for confirmation before going to the office so you do not waste your time.
We are not allowed to give the certificate out without verifying your ID. It MUST be the one you brought to the in person portions of your class. Unfortunately the certificate may only be picked up by the student that took the class, even if they did not pay for it or are a minor.
We will also need to collect a new waiver. If you are a minor, your parent/guardian must come with you so we may get a new waiver signed by them.
Our office is located inside of Moto Guild at 849 13th Street 94130 on Treasure Island. Due to construction, the best way to find us is to use GPS. Unless you are calling for directions, do NOT contact Moto Guild; we only share space with them and they cannot help with the certificate.
Please enter at the FRONT door
Do NOT go to the side/back entrance, since motorcycles enter and exit from that door. Since we may be helping another student, please wait inside near the FRONT DOOR instead of looking for us at the other door.
Congratulations and thank you!